Hours of Operation

NOTE: Kennel is fully booked for Spring Break
from March 17th - 31st.

Please call if you'd like to be placed on a cancellation list: (604) 504-7796

Our hours of operation have been intentionally set in order to provide the least amount of disruption to our guests and for their comfort. However, if it becomes necessary to check-in or check-out a guest outside of our regular hours, this may be arranged with advance notice only - an additional fee applies.

Kennel Hours

Check-in and Check-out Times

Monday - Friday 8:00am - 10:00am 4:00pm - 6:00pm
Saturday 8:00am - 10:00am 4:00pm - 6:00pm
Sunday  Closed 4:00pm - 6:00pm

Kennel Viewing Times

You may view the kennel during the check-in and check-out hours; by appointment only.

Meet 'n Greet Times

Meet 'n Greet services are offered during the check-in and check-out hours; by appointment only.

Booking Your Reservation


Reservations are required; and can be made Monday to Saturday: 8:00am - 6:00pm

Peak Times

Early reservations - 2 to 4 weeks in advance - are strongly recommended for the following peak times:

Spring Break


Summer Holidays

Christmas / New Year

Holiday Weekends


Office Closures

Our office is closed on the following holidays:

Christmas Eve after 4:00pm
Christmas Day all day
New Years Day all day